The ELPHNT Guarantee

The following policies relate to any digital purchase made on this site. For policies regarding physical products, please see the Merch Store Policies page.

30-Day Full Money Back Guarantee

We’ve all been there, buying something we thought we wanted and then realising we don’t need it or discovering it wasn’t quite what we thought it was.

I want to make sure that you’re always happy with your ELPHNT purchase, so all ELPHNT packs come with a 100% money back guarantee within the first 30 days after your purchase. Just get in touch and let me know which pack you would like refunded and the email address you used to purchase and I will make the refund. You even get to keep the pack! 😎🙌🏻

Its not required, but I always appreciate if you can let me know the reason why you’d like a refund. This helps me improve the packs and make sure that you’re always happy with whatever you buy. If there is a particular issue you’re having with a pack then perhaps I can help (see below 👇🏻)

Email Support

If you have any issues with an ELPHNT pack you’ve downloaded feel free to get in touch and I’ll be happy to help out. Please take a look at the FAQs page first, to see if your question may have already been answered.

Lifetime Updates

Every ELPHNT pack includes free updates for life 🎉 If I ever update a pack with new features or fix some bugs 👾 you’ll get an email letting you know that a new version is available. Simply log in to your account to download the update (requires creating an account at checkout).

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